F.A.Q / Policies

All sales are final due to the sanitary nature of lash products. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with
your order number and photos of the item. We reserve the right to refuse returns or exchanges that do not meet our policy requirements.

How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days depending on your location.

Do you offer lash training?
Yes! We offer 1-on-1 lash training and refresher courses for beginners and experienced lash artists looking to improve their skills.

Are your lashes suitable for beginners?
Yes. Our lash trays are designed for both beginner and professional lash artists.

What is your return policy?

Due to hygiene and safety reasons, lash products cannot be returned once opened. If your item arrives damaged or incorrect, please contact us within 48 hours.

Do you offer wholesale?
Wholesale opportunities will be available soon for licensed lash artists and beauty professionals.